Frequently Asked Questions
Below is a list of frequently asked questions. If this list does not help you then please contact us for support.

Web Hosting Questions
1. What Is WebHosting?
2. How Much Does WebHosting Cost?
3. Can I Use My Account For Commercial Purposes
4. Why Doesn't FD Host Offer Unlimited Bandwidth?
5. What Happens If I Exceed By Bandwidth Limit?
 
Domain Questions
1. Domain Name Transfer
 
Web Hosting Technology
1. How Fast Is FD Host's Internet Connection?
2. How Important Is FD Host's Internal Network?
3. What Operating System Do Your Servers Run?
4. Do All Your Clients Get Control Panels?
5. Where Are Your Servers Located?
 
Terminology
1. Some General Terminology Commonly Used.
 
Web Hosting Questions
 
1. What Is WebHosting?

Web Hosting is the renting of space from a provider on which you can host a website. This space can be used in conjunction with a domain name so that you can build a website.

 
2. How Much Does WebHosting Cost?

FD Host currently offers 2 plans, which can be modified to fit what you require. You can find more information on the accounts we offer by clicking here.

 
3. Can I Use My Account For Commercial Purposes

Yes, you can create an online store with your account, or we could do it for you. Please note that when you take online payments over your website you will require secure server space.

 
4. Why Doesn't FD Host Offer Unlimited Bandwidth

In the short, we simply do not lie to you. With us you get what you pay for. Many companies quote "unlimited" or "un-metered" bandwidth allocations, but in the small print you will find that they have the right to remove your site without warning if you are using too much bandwidth. They basically put a limit on the site but will not tell you what it is. We on the other hand tell you the limit with each plan that you have.

 
5. What Happens If I Exceed My Bandwidth Limit?

The chances of going over the limit are very small since we offer a generous amount. You can monitor your use of this from within your control panel. Should your site exceed its transfer allowance, a page explaining this will be displayed in place of your website until you contact us to make arrangements for extension of the transfer limit.

 
Domain Questions
 
1. Domain Name Transfer

When transfering a domain name to our registrar (full transfer) we will normally make a small charge equivilent to one years registration of the domain - you will be credited an extra year to the registration period of your domain as part of this charge. In summary, there is no fee, as the charge you pay is used to extend your domains lifetime. DNS only transfers incurr no transfer change at all.

FD Host DNS Details
ns1.fdhost.co.uk 81.21.68.133
ns2.fdhost.co.uk 81.21.68.134
 
Web Hosting Technology
 
1. How Fast Is FD Host's Internet Connection?

FD Host's servers are hosted on a 100MB fully burstable connection, with full redundancy.

 
2. How Important Is FD Host's Internal Network?

It is important for your service to have a solid reliable internal network. Our network utilises fibre optic connections from BT, Telewest, Kingston Communications & Fibrenet. Each building has fibre presented from a minimum of two different telcos ensuring that no single point of failure exists within our infrastructure.

Throughout our network, key equipment is duplicated, we use technologies including BGP and hot standby routing protocol to ensure the continuous availability of your web site even in the event of the failure of one piece of equipment.

 
3. What Operating System Do Your Servers Run?

All our hosting servers are UNIX based and run on FreeBSD.

 
4. Do all Your Clients Get Control Panels?

Yes all hosting and reseller accounts with FD Host can be administered from our very own control panel software.

 
5. Where Are Your Servers Located?

Our servers are currently located in secure building in Doncaster, Sheffield. They are monitored 24 hours a day.

 
Terminology
 
1. Some General Terminology Commonly Used.
 
Data Transfer

Data Transfer is the amount of data (in Megabytes or Gigabytes) that your website can transfer per month. So if you host a 10MB file download and 10 people downloaded it. You would have used 100Mb of your monthly transfer allowance. For HTML pages you serve thousands of hits and only use a slight amount of bandwidth. Some hosts offer unlimited bandwidth, however there is no such thing a 'unlimited, we prefer to be realistic and inform you of limits.

   
Disk Space

This is the amount of space that you get to host your site on our servers, just like it's stored on your home computer when you create it. Very few websites ever come close to using all their diskspace, however if this should happen you can purchase additional disk space for a small fee or upgrade your hosting account.

   
Domain or
Domain Name

A Domain Name is the name that users will use to access your site. An example being fdhost.co.uk. This a Domain Name. Domains can be bought when you order a hosting account from us at a very competitive rate or transfered from another provider.

   
mySQL Databases

SQL Databases are a very powerful tool for storing, using and reporting on related data. Typically SQL Databases are used to make Web Sites personalised or more dynamic. They can also be used in conjunction with discussion forums, ordering systems, counters, and many more web applications.

Domain 1 Included

Webspace 250 mb

Bandwidth 500 mb

E-Mail 20 Mailboxes

Scripting PHP & Perl 5

Front Page Supported

Control Panel Included

Price £65.00


Domain 1 Included

Webspace 500 mb

Bandwidth 1,000 mb

E-Mail Unlimited

Scripting MySQL & PHP

Front Page Supported

Control Panel Included

Price £95.00


Domain 1 Included

Domain name & e-mail will be re-directed to the destination of your choice.

Price £20.00

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